Tower Health

Registrar, Lead Full-time

Requisition ID
Phoenixville Hospital
Category (Portal Searching)
# of Openings


Full time Emergency Department Lead Registrar � Hours: 8 hour�day shift�with rotation as needed (40 hours per week)/every other weekend - Review daily Passport and Ahiqa reports for Emergency room staff and�� make corrections as necessary - Keeps abreast of insurance regulations - Review Emergency room registration and ensure correct payor plan has�� been selected on prior day registrations� - Ensure POS notes are documented and update if necessary - Ensure registrar notes are clear, concise and explained what happened during the registration process� - Assists the Manager in the development and implementation of registration policies and procedures - Distribute information to ancillary departments, business office,� and�Physician's�as appropriate - Resolves patient complaints in relation to the Emergency room in a timely fashion - Ensure Emergency Room is adequately staffed for all shifts. Fill shifts where necessary - Work with the Patient Access Manager to ensure all needs are filled in the Emergency Room� - Communicate any supply needs to Patient Access Manager or Designee� - Work with the Patient Access Manger to resolve any recurring problems in the Emergency Room� �


Education: - High School Diploma or Equivalent - Previous Registration Experience of at least 2 years - Lead or Management experience, required�� � Experience/Skills: - Previous registration, preferred - �Knowledge of medical terminology - �Proficient knowledge of computer systems and related technical terminology. - �Extensive knowledge of medical insurance and medical claims processing requirements, required - �Strong organizational skills, ability to work independently with exceptional attention to detail. - �Excellent interactive communication skills - Bilingual (Spanish), a plus - �Excellent customer service skills taking into account patient circumstances. - �Knowledge of regulations and guidelines pertaining to confidentiality � � � � �


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