Tower Health

Intake Coordinator - Team Lead

Job Locations US-PA-Coatesville
Requisition ID
Brandywine Hospital
Day shift
Psych DPU
Category (Portal Searching)
Allied Health
# of Openings


About the Organization 

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our six hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction.


With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Brandywine Hospital in Coatesville; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Jennersville Hospital in West Grove; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.


Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.


At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health’s commitment to Advancing Health, Transforming Lives


The Intake Coordinator team lead is responsible for the function of appropriately assessing and admitting adult/adolescent/child patients in accordance with current standards of mental health practices. He/She follows policies and procedures for the Intake/Admissions process for adult and adolescent/child population. He/She must be detail oriented and able to multi-task in a fast-paced hospital environment. Responsible for reporting metrics and data as needed. Must possess professional communication skills both verbal and written. Knowledge or certification in crisis de-escalation are preferred. Solid knowledge of Microsoft Office including Word and Excel. Responsible for day to day operations within the Intake dept including bed management, staff scheduling and evaluations, process improvements. This position will work closely with the Director of Admissions.


Bachelor's degree in Social Work, mental health/behavioral sciences required, or related field or RN with 5 years experience with mental health assessment. Master's degree preferred.


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