Collects information from incoming patients regarding services needed, insurance available or financial status. May assist in completion of admissions or insurance forms. Contacts insurance providers to verify coverage and obtain authorization for service. May review claims or records to ensure accurate completion or coding in an effort to reduce reimbursement denials. Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. a certain degree of creativity and latitude is required. Typically reports to a supervisor or manager.
Responsible for the accurate collection of demographic and insurance information. Responsibility will also verify insurances. Co-pays and deductibles must be collected as explained in Emtala guidelines.
Education: - High School diploma and at least 2 years of experience in the related field. Familiar with standard concepts, practices and procedures within a particular field. Experience/Skills: - Use of computer to fulfill essential functions of job required - Customer service experience required - Medical office experience desired - Ability to type 35 word per minute desired. Knowledgeable in health insurances and verification processes. Knowledgeable in medical terminology and ADT systems. Monitor daily ADT and QA reports. Assist with training new hires.